The Smart-Builder range of software is the only suite of integrated configurator/configuration products designed specifically for the frameless glass industry.

A world leader with over a million structures designed internationally, the Smart-Builder expert systems help you to configure perfect frameless glass shower enclosures and doors, shopfronts, railings and balustrades first time with no errors and in a consistent way. The system has been developed over twelve years to create the most powerful, and flexible range of glass software products on the market today. No other system can demonstrate the track record of success or level of functionality provided by the Smart-Builder product range.

All modules are available as stand-alone modules or they can be integrated into the Smart-Toolbox full sales management system, creating a seamless workflow from glass concept through design, budgeting, invoicing and job tracking.

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Case Study
Return On Investment Analysis

Case Study

The following case study of a fictitious company ‘ABC Glass’ is based on the experience of a number of real-life companies.

ABC Glass sell and install bespoke glass showers locally. Quotes are provided by expert sales people based on phone calls, faxes or site visits for more complex showers. When a job is won a sales person visits the site to take exact measurements and then calculates and orders glass. The sales person also notes down a list of hardware required. When the glass arrives an installer takes it and the hardware to site and installs the shower. The job is then invoiced out by office staff.

Problems	Solutions using Smart-Builder with the Smart-Shower module
1. Quotes cannot be provided when the sales people are out of the office. Office staff take messages but delays in quoting a prospective customer can mean the job is lost.	1. The simple to use system means that showers can be designed instantly. By providing accurate costing and producing 3D drawings Smart-Builder allows non draftsmen office staff to make professional looking quotes.
2. ABC Glass have had problems with glass ordered for raking showers not fitting which means expensive wastage. Because of this they have stopped quoting for showers with raked ceilings.	2. Smart-Builder automatically handles the complex calculations behind rakes or centreline adjustments allowing loft conversions and neo/quadrant showers to be designed confidently.
3. Even on simpler jobs the glass sizes are sometimes calculated wrong and the glass is unusable. This is regarded as unavoidable overhead.	3. Given accurate measurements Smart-Builder reliably produces exact glass sizes including cut-outs, mitres and rakes. This can eliminate wastage from incorrectly calculated and ordered glass.
4. Glass for complex showers often costs more than ABC Glass expect so they have started quoting substantially more for such showers. However, they win very few of these quotes.	4. Smart-Builder can calculate the glass and hardware cost for a complex 8 panel shower with 2 doors and transoms as easily as it can for a simple bath panel, making it easy to price competitively while maintaining a good margin.
5. Sometimes an installer arrives on site to install the shower and finds that the hardware list is missing items. This requires a time consuming trip back to the office.	5. As well as calculating glass sizes Smart-Builder also produces a complete hardware list, including cutting and mitring instructions if desired, meaning that the installer always knows what to take to site.
6. Office staff frequently take enquiries from customers about the status of their jobs and struggle to answer these questions, often requiring a mobile call to sales people or installers.	6. By adopting the Smart-Toolbox system ABC Glass could use glass order tracking and the easy but powerful drag and drop scheduling to ensure that everyone knows the status of current jobs.
7. ABC Glass are finding the market has shrunk slightly recently and their installers aren’t always busy.	7. Smart-Builder dramatically increases the volume and reliability of quoting which is particularly important in a competitive market. By freeing up time and removing the guesswork Smart-Builder enables a business like ABC Glass to win more business and improve its bottom line.

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Return On Investment Analysis

Trying to find ways to increase profitability is the goal of almost every business. Using ABC Glass as an example, we demonstrate how Smart-Builder’s range of software can improve your business profitability.

1. Can easily quote multiple options in a range of costs for a customer and also add extras such as mirrors in the same quote.
2. More attractive and professional looking quotes give customers confidence in ABC Glass and significantly increase conversion percentages.
3. Able to quote even less likely or more complex prospects because quoting is faster, can be done by less technical staff and automated glass and hardware calculations allow safely quoting more complex jobs.
4. Able to quote more complex showers with confidence that the correct glass and hardware costs have been accounted for.
5. Reduced glass wastage through avoiding calculation mistakes.
6. Significant increases in quotes made and showers installed can be made just with existing office staff by increasing efficiency through faster quotes, blindingly fast re-quotes, computer calculations of glass and hardware sizes and costs, centralised records, measure and installation scheduling, computerised tracking of outstanding glass orders, etc.
7. Installation drawing provides consistent and accurate information to installers on items to take to site and reduces time spent on repeat visits or phone calls to or from the office.

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This is a list of how Smart-builder can be configured to suit various professional needs. This represents just some possible Smart-Builder configurations. Contact us to discuss your requirements.

Scenario 1: Specialist Installer
Scenario 2: Glass Merchant
Scenario 3: Multiple Branch Glass Merchant
Scenario 4: Hardware Distributor/Glass Fabricator

SPECIALIST INSTALLER

Designs and installs Showers, Shopfronts, Railings or Balustrades. No other sales or customer management tools required.

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GLASS MERCHANT

Sells or installs Glass, Showers, Shopfronts, Railings or Balustrades. Wants to improve sales and operations processes.

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MULTIPLE BRANCH GLASS MERCHANT

Organisation of multiple diverse branches. Selling Glass, Showers, Shopfronts, Railings or Balustrades.

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HARDWARE DISTRIBUTOR OR GLASS FABRICATOR

Manufactures or distributes hardware or glass. Wants to assist customers with designing, selling and installing Showers, Shopfronts, Railings or Balustrades.

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This gallery shows some examples of showers, shopfronts, railings and balustrades designed using Smart-Builder modules. These images can be printed on quotes and you can rotate and zoom them within the software to get the perfect picture. Few things are as effective at making an instant sale as showing a rotating colour representation of your design to the customer.

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Send us your wildest creations in order to figure in our next gallery show. Email us at info@smart-builder.com