The Smart-Builder range of software is the only suite of integrated configurator/configuration products designed
specifically for the frameless glass industry.
A world leader with over a million structures designed internationally,
the Smart-Builder expert systems help you to configure perfect frameless
glass shower enclosures and doors, shopfronts, railings and balustrades first time
with no errors and in a consistent way. The system has been
developed over twelve years to create the most powerful, and flexible range of glass
software products on the market today. No other system can demonstrate the track
record of success or level of functionality provided by the Smart-Builder product
range.
All modules are available as stand-alone modules or they can be integrated into
the Smart-Toolbox full sales management system, creating a seamless workflow from
glass concept through design, budgeting, invoicing and job tracking.
Click here to register for a FREE consultation!
Case Study
Return On Investment Analysis
Case Study
The following case study of a fictitious company ‘ABC Glass’
is based on the experience of a number of real-life companies.
ABC Glass sell and install bespoke glass showers locally.
Quotes are provided by expert sales people based on phone calls,
faxes or site visits for more complex showers. When a job is won
a sales person visits site to take exact measurements and then
calculates and orders glass. The sales person also notes down a
list of hardware required. When the glass arrives an installer takes
it and the hardware to site and installs the shower.
The job is then invoiced out by office staff.
| Problems |
Solutions using Smart-Builder with the Smart-Shower module |
| 1. Quotes cannot be provided when the sales
people are out of the office. Office staff take
messages but delays in quoting a prospective
customer can mean the job is lost.
|
1. The simple to use system means that showers can
be designed instantly. By providing accurate costing
and producing 3D drawings Smart-Builder allows non
draftsmen office staff to make professional looking
quotes.
|
| 2. ABC Glass have had problems with glass
ordered for raking showers not fitting which
means expensive wastage. Because of this
they have stopped quoting for showers with
raked ceilings.
|
2. Smart-Builder automatically handles the complex
calculations behind rakes or centreline adjustments
allowing loft conversions and neo/quadrant showers to
be designed confidently.
|
| 3. Even on simpler jobs the glass sizes are
sometimes calculated wrong and the glass
is unusable. This is regarded as unavoidable
overhead.
|
3. Given accurate measurements Smart-Builder
reliably produces exact glass sizes including cut-outs,
mitres and rakes. This can eliminate wastage from
incorrectly calculated and ordered glass.
|
| 4. Glass for complex showers often costs
more than ABC Glass expect so they have
started quoting substantially more for such
showers. However, they win very few of these
quotes.
|
4. Smart-Builder can calculate the glass and hardware
cost for a complex 8 panel shower with 2 doors and
transoms as easily as it can for a simple bath panel,
making it easy to price competitively while maintaining
a good margin.
|
| 5. Sometimes an installer arrives on site
to install the shower and finds that the
hardware list is missing items. This requires
a time consuming trip back to the office.
|
5. As well as calculating glass sizes Smart-Builder
also produces a complete hardware list, including
cutting and mitring instructions if desired, meaning
that the installer always knows what to take to site.
|
| 6. Office staff frequently take enquiries from
customers about the status of their jobs and
struggle to answer these questions, often
requiring a mobile call to sales people or
installers.
|
6. By adopting the Smart-Toolbox system ABC Glass
could use glass order tracking and the easy but
powerful drag and drop scheduling to ensure that
everyone knows the status of current jobs.
|
| 7. ABC Glass are finding the market has
shrunk slightly recently and their installers
aren’t always busy.
|
7. Smart-Builder dramatically increases the volume
and reliability of quoting which is particularly important
in a competitive market. By freeing up time and
removing the guesswork Smart-Builder enables a
business like ABC Glass to win more business and
improve its bottom line.
|
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Return On Investment Analysis
Trying to find ways to increase profitability is the goal of almost
every business. Using ABC Glass as an example, we demonstrate how
Smart-Builder’s range of software can improve your business profitability.
|
Without Smart-Toolbox |
Using Smart-Toolbox |
| Monthly Figures |
|
Total |
|
Total |
| Normal Quotes Made |
60 |
|
60 |
|
| Normal Quote Value [1] |
$1,500 |
|
$1,520 |
|
| Normal Jobs Won [2] |
40% |
$36,000 |
45% |
$41,040 |
| Extra Quotes Made [3] |
|
|
10 |
|
| Extra Quote Value [4] |
|
|
$1,650 |
|
| Extra Jobs Won |
|
|
20% |
$3,300 |
| Total Jobs Value |
|
$36,000 |
|
$44,340 |
| Expected Glass Cost |
20% |
$7,200 |
20% |
$8,868 |
| Glass Wastage [5] |
3% |
$216 |
1.5% |
$133 |
| Actual Hardware Costs |
20% |
$7,200 |
20% |
$8,868 |
| Office Staff & Overhead [6] |
|
$10,000 |
|
$10,000 |
| Installer Time Per Job [7] |
8 h |
$4,800 |
7.8 h |
$5,265 |
| Net Income |
|
$6,584 |
|
$11,206 |
| Increase in Net Income |
|
|
|
70% |
- Can easily quote multiple options in a range of costs for a customer and
also add extras such as mirrors in the same quote.
- More attractive and professional looking quotes give customers
confidence in ABC Glass and significantly increase conversion percentages.
- Able to quote even less likely or more complex prospects because quoting is
faster, can be done by less technical staff and automated glass and hardware
calculations allow safely quoting more complex jobs.
- Able to quote more complex showers with confidence that the correct glass
and hardware costs have been accounted for.
- Reduced glass wastage through avoiding calculation mistakes.
- Significant increases in quotes made and showers installed can be made just
with existing office staff by increasing efficiency through faster quotes,
blindingly fast re-quotes, computer calculations of glass and hardware sizes
and costs, centralised records, measure and installation scheduling,
computerised tracking of outstanding glass orders, etc.
- Installation drawing provides consistent and accurate information to installers on
items to take to site and reduces time spent on repeat visits or phone calls to or
from the office.
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Contact Smart-Builder now to improve your business profitability
This is a list of how Smart-builder can be configured to suit various professional needs.
This represents just some possible Smart-Builder configurations.
Contact us to discuss your requirements.
Scenario 1: Specialist Installer
Scenario 2: Glass Merchant
Scenario 3: Multiple Branch Glass Merchant
Scenario 4: Hardware Distributor/Glass Fabricator
SPECIALIST INSTALLER
Designs and installs Showers, Shopfronts, Railings or Balustrades.
No other sales or customer management tools required.
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GLASS MERCHANT
Sells or installs Glass, Showers, Shopfronts, Railings or Balustrades.
Wants to improve sales and operations processes.
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MULTIPLE BRANCH GLASS MERCHANT
Organisation of multiple diverse branches.
Selling Glass, Showers, Shopfronts, Railings or Balustrades.
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HARDWARE DISTRIBUTOR OR GLASS FABRICATOR
Manufactures or distributes hardware or glass. Wants to assist customers with
designing, selling and installing Showers, Shopfronts, Railings or Balustrades.
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This gallery shows some examples of showers, shopfronts, railings and
balustrades designed using Smart-Builder modules. These images can be
printed on quotes and you can rotate and zoom them within the software
to get the perfect picture. Few things are as effective at making an
instant sale as showing a rotating colour representation of your design
to the customer.
Send us your wildest creations in order to figure in our next gallery show.
Email us at info@smart-builder.com